Terms and Conditions
GENERAL TERMS AND CONDITIONS OF BUSINESS § 1 General, Scope The following General Terms and Conditions (GTC) govern the
Contractual relationship between
Florine Köppen, Edertalstraße 35, 35108 Allendorf
(hereinafter referred to as "I") and consumers and entrepreneurs
(hereinafter referred to as "Buyer") who, based on the offers in my
Online shop will be closed. The applicable price is the one valid at the time
The version valid at the time of conclusion of the contract. The contract language is German. § 2 Conclusion of contract, contract text (1) The product descriptions do not constitute a binding offer
on my part, but are an invitation to the buyer to
to make a legally binding offer.
The buyer’s offer can be made verbally, in writing (by email, fax or
letter) or through my online shop. In the online shop, the
legally binding contract offer of the buyer for the goods in the shopping cart
positions by sending the order at the end of the
Ordering process. The ordering process in the online shop includes the following steps: 1. Selection of the desired articles or services by the
Buyers that he adds to the virtual shopping cart. 2. Selecting the payment method 3. Summary of the data provided for verification, if applicable.
Correction by the buyer (e.g. name, address, email address,
Payment method, ordered items) 4. Sending the order Confirmation of receipt of the order by e-mail to the address provided by the buyer
specified e-mail address (order confirmation) is not yet acceptance
of the offer by me. After receipt of the order, the offer
of the buyer within 3 working days and can be accepted
a) by requesting payment for his order b) by an order confirmation (the receipt of the order is decisive
with the buyer), or c) by delivery of the ordered goods (the decisive factor is
Access by the buyer) If several of the 3 options apply, the contract will be
The contract shall be concluded at the time of the first occurring condition. If I do not
the offer is accepted within the specified time, the buyer is no longer bound by his
Declaration of intent. If the last day of the period for
Acceptance of offer on a Saturday, Sunday or public holiday
of my federal state of Hesse, the deadline expires at the end of the
following working day. (2) The contract text will not be saved after the conclusion of the contract.
At the end of the ordering process, the contract data can be
The order confirmation can be printed using the browser's print function.
E-mail contains the order data, the legally required
Information on distance selling contracts and the General Terms and Conditions. For quotation inquiries
outside the online shop you will receive all contract data as part of a
binding offer in text form, e.g. by email. This
You can print it out or save it electronically. § 3 Payment, Due Date (1) Payment is made according to the payment methods stated in the shop.
The payment methods offered in the order process may, depending on the
entered address. (2) Payment is due upon purchase, unless otherwise agreed.
Agreement was made in writing. (3) With the payment method "Paypal" , "Pay later" the claim
against you under an ongoing factoring agreement to the
PayPal (Europe) S.à rl et Cie, SCA.Payments with
debt-discharging effect can only be sent to PayPal (Europe) S.à rl et
Cie, SCA. For further information, please see the
PayPal Terms of Use
General Terms and Conditions of PayPal (Europe) S.àr.l. et Cie, SCA (4) When choosing the payment method "purchase on account", your payment details
initially transmitted to PayPal. To process the payment, the
Forwarding to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin.
RatePay carries out an identity and credit check to determine the
solvency and provides your payment details due to the
legitimate interest in determining the ability to pay
A list of the credit agencies to which Ratepay
uses: https://www.ratepay.com/legal-payment-creditagencies/ Information on purchasing on account can be found in the
PayPal Terms of Use
General Terms and Conditions of PayPal (Europe) S.àr.l. et Cie, SCA . (5) The payment processing "credit card" is handled via Paypal.
A PayPal account is not required. More information
can be found in the PayPal Terms of Use
General Terms and Conditions of PayPal (Europe) S.àr.l. et Cie, SCA . § 4 Delivery / Shipping Conditions (1) Delivery shall be made by dispatch to the address specified by the Buyer
Delivery address. When using Paypal as payment method, the
Shipping to the delivery address provided by the buyer at Paypal. (2) The buyer is responsible for ensuring that his
address details stored are correct and up-to-date.
Forwarding order between the buyer and the transport company
In case of return, the buyer has to pay the costs
which the seller has to bear due to the forwarding order from
In all other cases where
the buyer is responsible for the non-delivery, the buyer
Return costs of EUR 5 per return shipment must be borne. (3) Transfer of risk if the buyer is an entrepreneur The risk of accidental loss and accidental deterioration
of the object of purchase passes to the buyer as soon as I
Purchase item to the forwarding agent, carrier or other
Execution of the shipment delivered to a specific person or institution
have. § 5 Retention of title The purchased item remains my property until full payment has been made. § 6 Prices / Discount Coupons The price stated in the respective offer for the purchase item
is the final price and includes the statutory German
VAT. The price does not include shipping costs, which are charged separately.
Unless otherwise agreed, discount coupons are
not with special price agreements and bonuses made in individual cases
combinable. § 7 Warranty (1) towards consumers The statutory liability for defects applies. (2) Warranty towards entrepreneurs a) If the purchase is a commercial transaction for me and the buyer, the
Buyer shall inspect the delivered goods immediately for quality and
to examine the quantity deviation and to inform me of any defects within a
period of one week from receipt of the goods in writing;
otherwise the assertion of the warranty claim
Hidden defects must be reported within a period of
week from discovery in writing. To meet the deadline, it is sufficient to
In this case, the buyer is responsible for the full
Burden of proof for all eligibility requirements, in particular for the
defect itself, for the time of detection of the defect and for the
Timeliness of the complaint. b) The buyer’s claims for defects shall expire after one year.
This limitation period does not apply to claims for damages. (3) If I deliver a defect-free product for the purpose of subsequent performance
Purchase item, I can demand from the buyer return of the defective
Request the purchase item. § 8 Right of withdrawal The right of withdrawal applies to consumers according to §13 BGB. The right of withdrawal does not apply to distance contracts a) for the supply of goods which are not prefabricated and for which
Production an individual selection or determination by the
consumer or which clearly refers to the personal
tailored to the needs of the consumer, b) for the supply of goods which are liable to deteriorate rapidly or whose
would quickly exceed the expiration date, c) for the supply of sealed goods which, for reasons of
are not suitable for return due to health protection or hygiene reasons,
if their seal has been removed after delivery, d) for the supply of goods, if after delivery these are no longer
nature were inseparably mixed with other goods, e) for the supply of sound or video recordings or computer software in
a sealed package if the seal is broken after delivery
was removed, f) for the delivery of newspapers, magazines or illustrated magazines with
Exception of subscription contracts, g) for the supply of alcoholic beverages, the price of which is determined at the time of conclusion of the contract
was agreed, but which can only be effected 30 days after the conclusion of the contract
can be delivered and whose current value is subject to fluctuations
on the market over which the entrepreneur has no influence. § 9 Choice of law and place of jurisdiction All disputes arising from this legal relationship are subject to the law
of the Federal Republic of Germany. For consumers, this choice of law applies
only insofar as the protection granted is not affected by mandatory
Provisions of the law of the country in which the consumer
habitual residence is withdrawn. Unless the customer
If you are a consumer, the place of jurisdiction is Allendorf/Eder.
The application of the UN Convention on Contracts for the International Sale of Goods is excluded. § 10 Severability Clause Should any provision of these Terms and Conditions be invalid or unenforceable or
the remaining provisions of these Terms and Conditions remain unaffected,
unless the deletion of individual clauses would result in
Contracting Party would be so unreasonably disadvantaged that it would be
the contract can no longer be expected. END OF GENERAL TERMS AND CONDITIONS As of 07/2025