Questions & Answers

Here you will find answers to frequently asked questions about ordering, shipping, products and fabric measurements.

I want to make your shopping experience at Tuchpost as pleasant as possible. If your question isn't answered here, you can always reach me by email .

How is the fabric delivered?

In 10cm increments. If you order multiple units, you'll always receive the fabric in one continuous piece (e.g., 5 pieces = 50cm). This allows you to plan flexibly and choose exactly the size you need.

How can I be sure the colors match?

I make every effort to photograph the colors as accurately as possible. However, please note: Depending on your screen or lighting settings, slight variations may occur. If you're unsure, feel free to use the fabric swatch service.

Can I order fabric samples?

Yes. You are welcome to request fabric samples to check the color and feel in advance. I charge a small postage fee of €1. Just let me know which fabrics you're interested in and where I can send them.

How long does shipping take?

Usually 1 - 3 working days after receipt of payment.

Can I return fabrics?

Yes. You can return your order within 14 days of your statutory right of withdrawal – even cut fabrics. Please note: The goods must be unused. You are responsible for return shipping costs. If you are unsure, just write to me – I'll be happy to help.

How do I care for the fabrics?

Care instructions can be found on the respective product page or under Care Instructions . If you have any questions about the processing, please feel free to write to me – I'm happy to share my sewing knowledge.